1.Definitions

 

• "Company," "we," "our," or "us" refers to [Your Car Rental Company Name].

• "Hirer," "you," or "your" refers to the individual or organization renting the vehicle.

• "Rental Agreement" refers to the contract formed upon booking and acceptance of these terms.

• "Rental Vehicle" refers to the car provided for hire by the company.

• "Rental Period" refers to the agreed-upon time during which the vehicle is rented.

• "Drop-off Location" refers to the location where the vehicle will be returned at the end of the rental period.

 

2.Eligibility

 

• You accept that the hirer has hired the above vehicle to me, and I am bound by the terms and conditions of this agreement.

• You accept that you will be the sole driver of the vehicle during the period of the hire and that it will only be used for purposes covered by the insurance.

• To rent a vehicle, you must be at least 25 years of age and hold a valid UK driving license, or 30 years of age for certain vehicle categories.

• Drivers must hold a current valid UK or International driving license and must have held the same for at least 3 years or 5 years, dependant on the type of vehicle hired. subject to verification.

• We also require an additional proof of identity such as a passport or National Identity Card for proof of address dated within the last 3 months and showing the same address as your driving licence.

• If the driving licence of the Hirer or any additional drivers contains any current endorsements, these must be declared prior to booking.

• You must provide valid identification and payment details at the time of booking.

• You agree that the vehicle is only to be used on public roads and for normal driving purposes, the vehicle will not be used for couriering, or on any sort of Rally, Track Day, Racing or Speed Testing. The vehicle is also not permitted to be used for hire or reward and/or used for.

 

3.Booking and Payment

 

• All bookings are subject to availability.

• The rental charges are based on the duration of the rental period and the vehicle category selected.

• A reservation deposit may be required at the time of booking, which will be deducted from the total rental cost at the end of the rental period.

• The balance payment must be made once the vehicle is collected/returned or as otherwise agreed.

• A 50% booking fee of the total hire fee will be taken if the hire is more than 14 days in advance, the balance payment will be due 14 days prior to the start date, for all bookings within the 14-day period, the total hire fee will be required 7 days prior to booking.

• Accepted forms of payment include credit cards, debit cards, bank transfer and other payment methods specified by the company.

• Payment made by bank transfer must be cleared funds showing on our account prior to the hire start date.

• Rates include comprehensive cover for the authorised drivers only.

• All rental charges are subject to applicable taxes and fees.

 

4.Cancellation and Amendments

 

• Cancellation of a reservation may be subject to a cancellation fee depending on the notice period provided.

• Cancellation 14 days or more prior to the start date of the hire: 25% of the total hire charge. Cancellation 7-14 days prior to the start date of the hire: 50% of the total hire charge. Cancellation 7 days fewer prior to the start date of the hire: 75% of the total hire charge.

• Amendments to your booking may be allowed subject to availability and may incur an amendment fee.

 

5.Insurance and Liability

 

• The rental vehicle will be provided with comprehensive insurance coverage. However, an excess amount may apply in the event of an accident or damage to the vehicle. You may choose to reduce the excess by purchasing additional insurance coverage.

• The company is not liable for any loss or damage to personal belongings left in the rental vehicle during or after the rental period.

• The hirer is responsible for the payment of all toll charges, including London Congestion Charge and/or Dart charge.

• The hirer is fully responsible for any motoring or traffic offences, toll or parking charges, penalties and fines arising in relation to the vehicle for the duration of the load are the hirers sole responsibility under the road traffic act 1984, the road traffic offender’s act 1988 and/or any subsequent relevant legalisation. The hire will indemnify the company forthwith for any penalties, fines, legal fees, costs, interest or other charges paid by them in relation to any such motoring or traffic offences or toll parking charges.

• The insurance cover applies only to the public highway in the UK only.

• If the hire vehicle is damaged whilst on hire, the hirer agrees to pay for all damage. The cost of the repairs will be quoted by our approved Bodyshop only. In the event of the claim being for the total loss of the insured vehicle, the excess shall be 25% of the market value of the vehicle.

• Any damages caused by abuse to the vehicle including, but not limited to, excessive tyre wear and excessive revving will be charged to the hirer. Your liability in the case of abuse to the vehicle is not limited to the amount of the security deposit.

• As the hirer, you agree to pay the daily tariff rate for each day that the vehicle is off road for repair in the event of damage/excessive wear caused by you or hirer.

• If the vehicle is stolen during the hire period, the hirer is responsible to pay the first 25% or vehicles excess, whichever is greater.

• If the vehicle is stolen by you, the hirer or if you are deemed to be in connivance with the theft, your liability is for the full market value of the vehicle.

 

6.Vehicle Usage

 

• The rental vehicle must not be driven by anyone other than the renter, except with prior written consent from the company.

• Only the persons named on the hire agreement are insured to drive the vehicle. If anyone other than the persons named on the hire agreement is found to be driving the vehicle, the security deposit will be considered at a total loss, we will also seek prosecution for driving without insurance.

• The vehicle cannot be used off the public highway without us giving prior consent, the hirer accepts full responsibility for all damage incurred, and using the vehicle or for any of the above will result in the loss of the complete security deposit.

• The vehicle must be used in accordance with the law and not for any unlawful or prohibited purposes.

 

7.Unsafe Driving Warnings

 

• Customers are required to operate the hired vehicle in a safe and responsible manner at all times. Any form of unsafe driving, including but not limited to speeding, reckless driving, harsh braking, rapid acceleration, and violation of traffic laws, is strictly prohibited.

• In the event of observed unsafe driving behaviour, the customer will receive a warning notification. This notification serves as a reminder of their responsibility to adhere to safe driving practices.

 

8.Multiple Warnings and Consequences

 

• Customers will be entitled to two warnings regarding their unsafe driving behaviour while operating the hired vehicle. These warnings are intended to promote awareness and encourage compliance with safe driving standards.

• Upon receiving a third warning for unsafe driving, the customer's actions will be deemed as a breach of these terms and conditions. This breach may result in the forfeiture of their deposit and immediate termination of the rental agreement.

 

9.Deposit Forfeiture

 

• The customer's deposit serves as security for the proper use and care of the hired vehicle. If the customer's unsafe driving behaviour persists despite the aforementioned warnings, the rental provider reserves the right to retain the customer's deposit in part or in full, as determined by the severity of the violation and potential damage caused to the vehicle.

• The deposit forfeiture is intended to cover any costs associated with repairing or rectifying the damage caused to the vehicle due to unsafe driving practices.

 

10.Immediate Termination of Rental Agreement

 

• In cases where a customer's unsafe driving behaviour results in the issuance of a third warning, the rental provider retains the right to terminate the rental agreement with immediate effect.

• The termination of the rental agreement due to unsafe driving practices is at the sole discretion of the rental provider and is based on ensuring the safety of the driver, passengers, and other road users.

 

11.Customer Responsibility

 

• Customers are solely responsible for their actions while operating the hired vehicle. Any violation of safe driving practices and subsequent warnings are the responsibility of the customer.

• Customers acknowledge that they have read and understood the terms and conditions regarding unsafe driving warnings, deposit forfeiture, and termination of the rental agreement.

• In the event that vehicle keys are lost or misplaced during the rental period, a key recovery cost will be incurred by the renter, which will be added as an additional charge (fee dependant on vehicle hired) to cover the replacement or retrieval of the keys.

 

12.Rental Period Extension

 

• If you wish to extend the rental period, you must contact us in advance at least 4 hours prior to the end of the booked rental period, to check availability and arrange for the extension. Failure to return the vehicle on time may result in additional charges.

 

13.Vehicle Return

 

• The vehicle must be returned to the agreed drop-off location on or before the end of the rental period.

• If the vehicle is returned more than 1 hour late, an extra day’s rental will be charged.

• If the vehicle is returned late without prior consent, additional charges may apply.

• All vehicles must be returned with the same fuel level as given to them. The hirer is responsible for ensuring the correct fuel is used and if returned with less a full tank, the hirer will be charged £2 per litre. If the wrong fuel is used, the hirer is liable for all costs including recovery, drainage and repair.

 

14.Vehicle Condition

 

• Strictly NO SMOKING is allowed in any vehicles.

• The vehicle will be provided in a clean and roadworthy condition.

• You are responsible for returning the vehicle in the same condition as received, with normal wear and tear expected.

• Excessive stone chips on the vehicle will be deemed to be damage and will be charged for accordingly.

• If excessive speed is detected, you will be given a warning. If you ignore this warning and continue to travel at excessive speed, the security deposit held by us will be considered a total loss.

 

15.Breakdowns and Accidents

 

• In case of breakdown or accident, please inform us immediately. We will provide assistance and arrange for a replacement vehicle if available.

• All accidents must be reported within 2 hours quoting the registration number of the vehicle involved to the following number: 0203 904 4483 / 07483 130 651 And an accident form completed within 24 hours of the accident. Failure to do this may result in the insurance cover becoming invalid.

• The security deposit will be deemed at a total loss if the driver/hirer causes an accident whereby a claim is made against our insurance policy.

• If the hirer is involved in an accident, we will hold the security deposit until it is confirmed that no insurance claim will arise against our insurance policy or hirer (non-fault).

 

16.Privacy Policy

 

• We collect and store personal data in accordance with our Privacy Policy. By using our services, you consent to our use of your personal information.

• All vehicles are fitted with a telematics device which will record your journey.

 

17.Jurisdiction

 

These terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.

We reserve the right to amend these terms and conditions without prior notice. It is your responsibility to review the terms before each booking. If you have any questions or concerns about these terms and conditions, please contact us for clarification.

 

By signing the rental agreement and proceeding with the rental process, customers affirm their understanding, acceptance, and willingness to comply with these terms and conditions. We remain dedicated to delivering a secure and pleasant rental experience for all, and these terms and conditions represent a cornerstone of that commitment.

 

​

Thank you for choosing our services and for your conscientious approach to safe driving.

 

 

Sincerely,

 

 

M Fontaine

Director